Frequently Asked Questions About Our Cleaning Services
Frequently Asked Questions
What is the difference between standard cleaning and deep cleaning?
Standard cleaning focuses on maintaining a home through routine tasks. Deep cleaning is a better option when your space needs more detailed attention. Share its current condition when booking if you are unsure which service to select.
Can I book a single cleaning without signing up for recurring service?
Yes. Choose one-time house cleaning if you need a visit without an ongoing schedule.
Can I schedule recurring house cleaning?
Yes. The company’s website lists weekly, every-two-week, and monthly cleaning options.
How long does a cleaning visit take?
The company’s website gives a general estimate of two to four hours, depending on the home’s size and service type. Your visit may differ based on the property and work requested.
What information should I have ready when booking?
Share the property address, approximate size, type of cleaning, preferred date, and any rooms or tasks you want to discuss. For a rental turnover or move, include the relevant check-out or handover time.
Do I need to provide cleaning supplies?
No. The company’s website says its team brings cleaning supplies. Mention any product preferences or surface-care instructions when arranging service.
Do I need to be home during the cleaning?
Ask about access arrangements when booking. The best option depends on your property and the details you agree on with the team.
What if I have pets?
Mention your pets when booking and share any instructions for entering and working in the home.